Nokia Campaign – Short Blog Title, A Rather Long Post

I always try to keep posts short and simple. I’m afraid however that this one is going to be long, but if you get through it, hopefully really interesting.

Tomorrow is the first ever LOVE ideas breakfast. Ed and I are not exactly hosting it, but we want to come prepared with some material, to make sure everyone finds it interesting and well worth repeating this get together in the months to come. I’ve had a look at some new viral material doing the rounds in social media – its just got to be as current as possible because being in an agency, you’re always at risk of thinking you’ve discovered something new when actually it has already been around the office, discussed in the kitchen and someone’s already blogged about it last week.

Also, the speed with which great advertising campaigns become old advertising campaigns has never been as fast as it is now: Old Spice is old advice. Since then we’ve had some great stuff done by Tipex, Diesel and now Nokia, to mention a few.

What are they doing well, how are they doing it and what insights can we draw from their success? Lets take Nokia as an example:

Wieden + Kennedy London (for those not in the industry they are also the creators of the Old Spice campaign) once again show us why they are so highly regarded. The campaign follows a consistent theme throughout: “It’s Not Technology, It’s What You Do With It” and promotes the new Nokia N8 using various entertaining videos which test that very hypothesis. Its nerdy but cool, or perhaps its time we realise, nerdy is the new cool.

This video has over 2 million views with a follow up on the kid who came up with hamster-powered charger getting over 70,000 views. Its seems the Old Spice example of creating sub-plots, responses, alternative endings and sequels is now being widely used to increase the brand’s engagement with users. What’s more, a Rubber Republic research report into viral campaigns suggests that the odds of a video remaining in the top 10 chart for more than a week are approximately only 8.5%. These secondary and tertiary videos prolong the longevity of the primary campaign video, racking up views but also, as was the case with Old Spice, they may even be the reason for explosive viral growth in the first place.

Remember those three seconds in which you saw the dancing robot in the video above, or the kickflip on the skateboard… of course not, but its still an opportunity to expand on the campaign’s core message and make further interesting videos, each getting thousands of views.


15,000+ views
Further evidence that nerdy, or should I say technology, is the new cool: Nokia devices as used by skateboarders and graffiti artists:

6,000+ views


6,000+ views
So we now have a taste for how Nokia’s mobile devices are changing the way we do things in a very creative way. A couple of thousand views here, a couple thousand there. Suddenly we have another video that enters the campaign and it gets over a million views in less than a month. It comes with its own “making of” support video, copy-cat imitations and has been shared extensively on Twitter and Facebook. This video is shot entirely on the new N8:

Some DOT. support videos included: “CellScope. Diagnosing malaria with a Nokia.” & “Dot. The making of.” It even reached the press as Metro and Campaign ran stories on the DOT video.
Then, just as I was thinking, this is all pretty darn good and “one day, when I grow up, I would like to create such great work”, Nokia or W+K decided to send some influential bloggers a new N900 phone to test out. But these guys get loads of phones, all the time, so to make them sit up and take notice:

“Our ‘hackerbox’ initiative for the launch of the Nokia N900 used traditional direct marketing techniques. But it combined these with an awareness of the new trend for the posting of ‘unboxing’ videos for new gadgets and an understanding of the influencers amongst online tech communities. We identified a dozen or so of the most infuential tech bloggers and sent them an awesomely mysterious black cube containing geeky goodies and the new N900. The box could only be opened by hacking its secret access code. The recipients made and posted their own unboxing videos and the tech community went wild for hackerbox,. Huge online buzz was generated. Engadget described it as ‘the best unboxing ever’”

http://wklondon.typepad.com/welcome_to_optimism/2010/09/post-digital-or-die.html

Half a million views, for the price of one phone.
So, draw what conclusions you like from this case study, as a newbie to the industry I have certainly drawn more than a fair few.
I realise now that what works best is still simply, a great idea. The only difference between great ideas of the past and those now is that with a little bit of tech know-how and insights into who the influencers of your industry are, today you can get that idea to a lot of people, really quickly and keep them talking about it for a while. The simplicity, and even beauty of advertising mobile technology that is so complex, is in this case, the great idea. 

Automatic Tweets

In business we sometimes face moral dilemmas. In the digital business world however, knowing what is good or bad business practice is much harder to understand because of the complexity and speed of change we face.

Take black hat SEO for example

“Black Hat search engine optimization is customarily defined as techniques that are used to get higher search rankings in an unethical manner.” More on Black Hat SEO here.

You would think that it would always be obvious what such practices are, but actually, when I first used such tactics on my own sites, I had no idea there even was a morality issue behind SEO.

In comes Twitter and Social Networks and once again I’m faced with the same dilemma. I want to build a community of followers for the @ukstudent twitter profile. Obviously I want to do this as quickly as possible and herein comes my most recent on-line discovery. There are services that can genuinely help me, but, I think they may be violating twitter’s rules.

Here’s a quick breakdown of what you can do:

  1. You give one of these services access to post from your account
  2. You conduct a search of users who have said something specific. In my example, I wanted to find people who were talking about “Fresher’s Week”.
  3. The system sends them an @ message at regular time intervals with a call-to-action. In my example it was: “Going to Uni? @ukstudent will update you with the most awesome student news, deals, events and more… http://bit.ly/c3vzNz”
  4. People follow you and you didn’t even have to do anything – its all automatic once set up.
So, I suppose I risk nothing by trying it out, but I’m curious if anyone else has an opinion on blackhat Twitter usage or if this even classifies as that? 

Power Rangers – A tough battle ahead

The now infamous “social media task force”at work, had its first meeting today.

In true “you can see I was recently a student” style, I came prepared with a Powerpoint presentation, handouts for everyone, wearing an “I Love Social Media” t-shirt and really enthusiastic to get the ball rolling. You see, I absolutely LOVE change above all things. Change keeps life interesting, always something fresh, a reminder of our mortality.
However, not everyone loves change…
The meeting was not bad, as such, in fact it was exactly what it should have been. The people that are in the right positions at the company to help me, gave me feedback which was useful and insightful. But the challenge of creating a culture within the company which embraces social media, is going to be an uphill battle.
Change has become both my super-power and my kryptonite.